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Service A 1
The people are very helpful especially your service very professional and your work the whole staff your service department mr. Alan very professional experience always having a smile going out of his way to help you the whole BMW Center is excellent
blowing cars here between a 2 Series BMW in an M5 even the new 7 Series. Could even have some custom vehicles. This is the place to go if you're looking for BMW local
I received a safety recalls from BMW and took mine in for inspection and repairs , Hansel was the dealer closest to me. There on line scheduling for a service appointment was awesome, they got me in right away. The morning I arrived I was greeted outside of the service department and introduced to a service writer , all of these men were courteous, genuinely friendly and got me a ride back to my place of employment asap. Throughout the day they kept in contact with me about my car , text me when it was ready and even washed it before I arrived. I had a great experience at Hansel BMW of Santa Rosa.
Ultimately driving machine!
Always friendly, helpful and courteous
Awesome customer service