Customer Testimonials

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Google Feb 17, 2020
 

After moving to Petaluma from Seattle in 2019, we needed to find a new dealership to service our BMW. We have now been to Hansel BMW of Santa Rosa twice, and it has been a fantastic experience both times! Liz has been the best service advisor, and they have taken excellent care of us and our vehicle. Happy to have found Hansel BMW!

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Google Feb 13, 2020
 

I bought a certified pre-owned 440 BMW & love it. The service department is great, the transactions are smooth with good customer service. I would give 5 stars if the prices were a bit more competitive. Otherwise, it's great overall.

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Google Jan 8, 2020
 

Liz in service gets 5 stars. She went above and beyond to get my X5 back on the road. I definitely recommend this dealership.

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Google Oct 21, 2019
 

had an amazing experience at SR BMW today! Dan was wonderful work with as well as everyone else we encountered. Wasn’t sure what we were looking for but glad we chose this dealership to stop at. Got an amazing deal and great service. I highly recommend.

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Google Oct 17, 2019
 

Great mechanics and very great service at the front desk. Very resourceful staff

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Google Oct 14, 2019
 

Super service ordered us a left while waiting on car

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Google Sep 3, 2019
 

They work with you to keep service costs down, where possible.

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Google Aug 31, 2019
 
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Google Aug 26, 2019
 
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Google Aug 10, 2019
 

Great people

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