• Sales: (707) 709-8413
  • Service: (707) 709-8457
  • Parts: (707) 709-8435

  2925 Corby Ave.
Santa Rosa, CA 95407

Hansel BMW Authorized Center

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Service Center

Welcome to Our Service Department

At Hansel BMW of Santa Rosa, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.

What Happens After I Schedule an Appointment?

Please use our online form to schedule your next service appointment, or call 1-888-747-9062. We are standing by to answer your questions and get you in the door as quickly as possible. Upon submitting your information we will:
  •     Respond to you promptly via your preferred contact method.
  •     Ask any additional questions required to service your vehicle.
  •     Confirm your appointment.

Call us at (707) 709-8457 for immediate assistance!

Service Center Hours

  • Monday - Friday 7:30 AM - 5:30 PM
  • Saturday 8:30 AM - 4:30 PM
  • Sunday Closed
See all department hours

Dealership Hours

  • Monday 9:00AM - 8:00 PM
  • Tuesday 9:00AM - 8:00 PM
  • Wednesday 9:00AM - 8:00 PM
  • Thursday 9:00AM - 8:00 PM
  • Friday 9:00AM - 8:00 PM
  • Saturday 9:00 AM - 7:00 PM
  • Sunday 10:00 AM - 6:00 PM

Parts Dept. Hours

  • Monday 8:00 AM - 5:30 PM
  • Tuesday 8:00 AM - 5:30 PM
  • Wednesday 8:00 AM - 5:30 PM
  • Thursday 8:00 AM - 5:30 PM
  • Friday 8:00 AM - 5:30 PM
  • Saturday 9:00 AM - 4:00 PM
  • Sunday Closed

Service Dept. Hours

  • Monday 7:30 AM - 5:30 PM
  • Tuesday 7:30 AM - 5:30 PM
  • Wednesday 7:30 AM - 5:30 PM
  • Thursday 7:30 AM - 5:30 PM
  • Friday 7:30 AM - 5:30 PM
  • Saturday 8:30 AM - 4:30 PM
  • Sunday Closed

Take care of your tires and they will take care of you. Come in to Hansel BMW of Santa Rosa, your complete source for BMW Approved Tires, and have your tires checked by one of our BMW trained technicians. You'll receive the right tire for your vehicle, competitively priced and installed by a BMW trained technician.

For a limited time, when you purchase four tires from the Hansel BMW of Santa Rosa Tire Center, our service team will perform your four wheel alignment at a discounted price of $139*

Don't forget to take advantage of our Saturday hours. Our service center is open every Saturday from 8:30am - 4:30pm to ensure your BMW can get the attention it deserves at a time that is convenient for you. Call your service advisor at (707) 578-4717 or click below to schedule an appointment.

*Must purchase four tires in-store to receive discounted alignment service. Not valid on previous purchases. Please contact Hansel BMW of Santa Rosa for details. Price excludes tax. Offer valid only with coupon at Hansel BMW of Santa Rosa. One per customer. Coupon has no cash value. Must refer to this page at time of service write-up. Not valid on services covered under BMW Ultimate Care. Applies only to BMW vehicles. Cannot be combined with other offers. Expires 3/1/2017

Ruby Bagby

Assistant service manager

Ruby has been with the Hansel Auto Group for over six years. Starting out as a sales advisor her love for helping people led her to the BMW Service Department. Family is very important to ruby; she has 4 children and 1 grandbaby and loves spending every chance she gets with them. Ruby is a caring person and no matter what her day is looking like you will always see Ruby with a contagious smile on her face! Ruby's dream car is a black Maserati


Greg Deneefe

Greg has been in the service industry for 18 years.  His favorite part of the job is seeing the smile on his customers face as they leave. He enjoys fun activities such as; snowboarding, bicycling, and bowling. Greg loves to build and create anything from a custom dog house up to a surround sound. He also loves technology always has to have the latest and greatest iphone, xbox, or computer. He really enjoys being around positive people that project positive energy and that's definitely what you get from Greg. You can always count on him to have a big smile on his face and to make you laugh at least once throughout your conversation with him.



Mike Allen

Mike has been in the service industry for 16 years what he enjoys most about his job is helping people and meeting new people. Outside of work you can find Mike working on his house, trying a new recipe, mountain biking or hanging out with his family. He is very friendly and is always willing to go the extra mile to help someone and make sure they have what they need.